FAQ
Frequently asked questions
Quick answers about using 1School.
Find answers to the questions we hear most often about learning, teacher support, school management and data.
How do I sign in?
Sign in once with your YOUreka identity. The day’s classes, results and fees are then ready in one place for parents, teachers and admin.
Why am I redirected to YOUreka Auth?
YOUreka Auth is the shared authentication service used across YOUreka products. Account creation and sign-in happen there so you can use the same YOUreka identity across supported products. After authentication, you’re returned to the product you started from.
Who can see student data?
Student data is handled with care — parents choose what a school may see, and access is granted deliberately.
How do I follow today’s timetable?
Classes, teachers and rooms are shown for every student and class, so everyone is on the same page for the day.
How are results shared?
Term results and comments are published to parents as they are ready, and fees and levies can be paid with receipts for every term.